Diversity Training
The Impact of Culture on Communication
This training will assist individuals to understand
how culture affects the way in which we all interact in the workplace:
- An inclusive definition
of diversity
- An explanation
of culture and how it programs our behaviour
- The impact of
hierarchy on our communication style
- How individualism
and collectivism affect the way we accomplish our work tasks
- A comparison of
cultural norms and values
- Beyond language:
cultural sources of misunderstandings
- Activities to
raise awareness about stereotyping and prejudice
- Suggestions for
dealing with cultural differences on the job
go back
How to Work Successfully with Culturally Diverse Employees
This program is designed for leaders who manage employees who are new
to the Canadian workplace. Areas covered include:
- The impact of
culture on communication in the workplace (interpersonal styles, different
interpretations of English, formality and informality, non-verbal communication,
etc.)
- Mainstream North
American culture compared to other cultures
- Insights into
what it’s like to be working in a foreign culture
- Individual values
vs. corporate expectations
- How hierarchy
influences our interactions at work
- Different management
styles and their impact on diverse individuals
- Conversation style
differences
- Tips for speaking
to employees who speak English as their second language
- Differences in
decision-making styles
- The impact of
culture on giving and receiving feedback in the workplace
- How companies
that take the time and effort to understand diversity, can have a competitive
advantage in today’s global economy
go back
Bridging the Gap – Communicating Effectively with Different
Generations in the Workplace
There has never been another time in history when so many different
generations with such divergent views of the world and different work
philosophies have been expected to team up and work together. The companies
that learn to harness differences will be the most successful and the
most creative. In this workshop participants will better understand what
drives the generations in terms of:
- Work ethic and
sense of loyalty
- View of authority
- Management style
- Motivations and
turnoffs
- Work/life balance
go back |